Money Back Guarantee

100% Satisfaction Guaranteed

At Ergonomist, we’re committed to providing you with ergonomic solutions that enhance your comfort, health, and productivity. We stand behind the quality of our products, and your satisfaction is our top priority.

30-Day Money Back Guarantee

We understand that sometimes a product might not be the right fit, and we want you to feel confident in your purchase. That’s why we offer a hassle-free 30-day money-back guarantee on all of our products. If for any reason you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

How It Works

  1. Try Your Product
    Take 30 days to test your new ergonomic solution. Experience how it improves your comfort, posture, and overall well-being.

  2. Decide What’s Best for You
    If you’re not fully satisfied, simply decide whether you’d like to return the product.

  3. Initiate Your Return
    Contact our customer support team at support@ergonomist.au to start the return process. We’ll provide you with all the necessary return instructions.

  4. Return the Product
    Send the product back to us in its original packaging and condition, along with the original receipt or proof of purchase.

  5. Get Your Refund
    Once we receive your return, we’ll process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

Conditions

  • The product must be returned in its original condition, with all accessories and packaging included.
  • The return must be initiated within 30 days of receiving your order.
  • Shipping costs for the return may be the responsibility of the customer, unless the product is defective or incorrect.
  • A deduction of $40 AUD will be applied to your refund to cover restocking/shipping fees.

Our Promise

At Ergonomist, we’re here to support you every step of the way. Our team is dedicated to helping you find the perfect ergonomic solution, and we’re confident that you’ll love the comfort and benefits our products provide. However, if you’re not completely satisfied, we promise to make the return process as easy as possible.

Have Questions?

If you have any questions about our money-back guarantee or need assistance, please don’t hesitate to contact us at support@ergonomist.au